Too Much?
Posted By Russ Emerson on January 13, 2008 at 10:42 am
At work, the customer problems we work on are tracked by a ticketing system. New “trouble tickets” are automagically assigned to on-duty engineers in a sort of round-robin system.
When a ticket is assigned, the system fires off an email to whatever address we engineers designate for ourselves. Mine goes to my regular work mail, and a copy to my cellphone, in case I’m away from my desk when the ticket hits.
When I get a “you’ve got a ticket” mail, my email client is set up to play a sound file from Battlestar Galactica.
I sometimes wonder if I take my job too seriously. Or not seriously enough.
Dude……Dude……..Dude!