Instant Message Excerpts: On Being a Network Engineer, 19

| December 11, 2012

Sometimes rather serious queries from the noobies aren’t handled with quite the seriousness they might expect in return from senior staff. Karim (5:46:55 PM): Previously switch was faulty and we have proceeded with hardware replacement. After the replacement we hit a snag trying to push the backup configuration to the new switch. It seems that […]

Instant Message Excerpts: On Being a Network Engineer, 18, part 2

| October 10, 2012

Not long after the earlier conversation, a followup from my teammate. Biff(4:34:42 PM): you were serious? Russ(4:34:58 PM): about…? Biff(4:35:25 PM): about learning Latin, I mean. want to be a priest? Russ(4:35:33 PM): heh. not hardly Russ(4:35:59 PM): I’ve always been a linguist at heart. Russ(4:36:07 PM): And I love the classics Russ(4:36:26 PM): I’d […]

Instant Message Excerpts: On Being a Network Engineer, 18

| September 25, 2012

A desire for constant learning is one of the hallmarks of a good engineer. Russ(4:15:35 PM): useful link: writing EEM scripts: http://www.cisco.com/en/US/docs/ios/netmgmt/configuration/guide/nm_eem_policy_cli.html Biff(4:17:15 PM): my scripting ambitions were back when i was hungry to learn and not forced to drink from a fire hose on a daily basis. Russ(4:17:46 PM): yeah, my curiosity has become […]

Instant Message Excerpts: On Being a Network Engineer, 17

| September 1, 2012

You can ask me to do many things, or fix the dumbest problems… Russ(3:27:34 PM): ok, don’t disconnect from the modem – just do “show ip int brief” and paste the output here [After almost 10 minutes without a reply….] Russ(3:36:02 PM): well…? Hwang(3:36:19 PM: one sec Russ(3:36:24): sure… no prob… Russ(3:36:41): I get paid […]

Instant Message Excerpts: On Being a Network Engineer, 16

| July 7, 2012

My job is what you might call “intellectually challenging.” It’s pretty much all brain-work and typing, with the occasional bit of “maintaining good customer relations” thrown in. Some parts of the job, of course, are easier than others. Much easier. Like changing out bad cables…. Russ(2:55:34 PM): ok… the field tech is on site? Gonzo(2:55:47 […]

Instant Message Excerpts: On Being a Network Engineer, 15

| June 22, 2012

After dealing with an exceedingly demanding and finicky customer: Russ(4:19:05 PM): I dunno about you – I always log that crap on those tickets JSmith(4:22:30 PM): thanks. i’m sorta waiting for the day someone tells me i caused an SLA miss on one of these. i might be behind bars after that. Russ(4:23:07 PM): what’ll […]

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