Conflicted
Posted By Russ Emerson on October 25, 2005 at 4:31 pm
A few nights ago, half a dozen of us worked several hours and finally resolved a very tricky and obscure network problem that kept our customer’s entire operation offline and non-functional. They were thrilled when we restored their service and they were able to communicate to the rest of the world.
The customer we saved was a telemarketing company.
So on the one hand, we were indeed able to resolve a problem that this customer had. It could have been any customer, it just happened to be this one. On the other hand, maybe the world was a little bit better (or at least quieter) before the problem was resolved.
My colleagues and I are very good at what we do. So are many prostitutes.
I don’t know whether to feel proud or ashamed.
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