Russ Emerson | March 5, 2005
To: The folks at Meineke Mufflers From: an irritated customer I went to you guys because you’re nearby and you have a reputation for competence. Not brilliance, but I don’t need brilliance. I just needed my cracked muffler replaced. It might have behooved you to make sure the parts you had on hand were the […]
Category: Memoranda |
4 Comments »
Tags:
Russ Emerson | February 28, 2005
I know I’m not the only person who hates answering machines. Everyone I know hates talking into them, unless they have had a chance to prepare the little 30-second speech they’re going to give — and sometimes even then. But I really hate having to listen to the messages people leave on my phone. Invariably, […]
Category: Memoranda |
5 Comments »
Tags: