You Know (Part 7.1)

| October 7, 2005

You know it’s been an even rougher night when, less than two minutes before the end of your shift, a call comes in that you have to take because it’s coming in on your shift… and the call goes for five stinking hours.

You Know (Part 7)

| October 6, 2005

You know it’s been a rough night doing tech support when you count “complete lack of spontaneously combusting routers and switches” as one of your most stunning successes.