Tech Support

| September 9, 2003

I am, by profession, a customer support engineer. Not just a “Hi, how can we help you” phone answerer, but one of the guys who digs into the heart of a technical matter and finds an answer when your network falls on its butt. [I used to do this by phone; now I do it […]

Blaster

| August 29, 2003

This is the face of tech evil? This dirtbag, Jeffrey Lee Parson, arrested in connection with the recent virus-ish attack on computers worldwide, looks like the kind of guy who should have been out playing football. But no, he had to go and vandalize other peoples’ property. I wonder what the maximum prison term for […]